Privacy Policy

Z Pulse Systems LLC ("Company," "we," "us," or "our") operates the website zpulsesystems.com and related marketing automation services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, schedule a call, or otherwise interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

We collect the following categories of personal information:

Information You Provide Directly - Full name, business name, email address, and phone number submitted via intake forms, booking pages, or contact forms - Business and revenue information shared voluntarily during consultations - Communications you send to us by email or through our website

Information Collected Automatically - IP address, browser type, operating system, and referring URLs - Pages viewed, time spent on pages, and click behavior via analytics tools - Cookies and similar tracking technologies

Information from Third-Party Platforms - If you connect with us through Meta (Facebook/Instagram) advertising platforms, we may receive information as permitted by Meta's platform policies - Booking data collected through our scheduling tools (including GoHighLevel/HighLevel) - CRM data when you interact with automated follow-up sequences

We use the information we collect for the following purposes:

• —To respond to your inquiries and schedule consultations
• —To deliver the services you have requested or engaged us to provide
• —To send you marketing and promotional communications, including SMS text messages and emails, for which you have provided prior express written consent
• —To operate and improve our website and services
• —To comply with legal obligations
• —To analyze usage patterns and improve user experience
• —To send appointment reminders, follow-up sequences, and operational messages related to our services

We do not sell your personal information to third parties.

Z Pulse Systems LLC complies with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all applicable regulations.

Consent to Receive SMS Messages By submitting your phone number through any form on our website, booking page, or intake form, you expressly consent in writing to receive autodialed and/or pre-recorded text messages from Z Pulse Systems LLC at the phone number provided. This consent is not a condition of purchasing any goods or services.

Message Frequency Message frequency varies. You may receive appointment reminders, follow-up messages, service updates, and promotional messages. Typical message frequency is 2–6 messages per month.

Message and Data Rates Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one confirmation message and no further SMS messages unless you re-subscribe.

Help Reply HELP to any message for help, or contact us at ziad@zpulsesystems.com.

No Mobile Information Sharing Mobile opt-in data and consent are never shared with third parties for their own marketing purposes. Message and data rates may apply.

Supported Carriers All major US carriers are supported. Carrier is not liable for delayed or undelivered messages.

We use Meta advertising tools, including the Meta Pixel and Meta Conversions API, to measure the effectiveness of our advertising and to deliver relevant ads. This may involve:

• —Collecting data about your interactions with our website and transmitting it to Meta
• —Using Meta's Custom Audiences feature to reach people who have interacted with our website
• —Receiving lead information submitted through Meta Lead Ads forms

We operate in compliance with Meta's Platform Terms and Data Use Policy. We do not transfer personal data to Meta in ways that violate applicable law. You may opt out of Meta's use of your data for advertising by visiting your Facebook Ad Preferences or using the Digital Advertising Alliance opt-out at optout.aboutads.info.

We use GoHighLevel (HighLevel) as our customer relationship management (CRM) and marketing automation platform. Information you provide through our website, booking pages, or intake forms may be stored and processed within GoHighLevel.

GoHighLevel processes data in accordance with its own Privacy Policy and applicable data protection laws. Personal data stored in GoHighLevel is used solely to manage our business relationship with you, deliver services, and communicate via the channels you have consented to.

GoHighLevel is SOC 2 Type II certified and processes data in accordance with GDPR, CCPA, and TCPA requirements.

We do not sell your personal information. We may share your information in the following limited circumstances:

- Service Providers: Third-party vendors who assist us in operating our website and delivering services (e.g., GoHighLevel, scheduling tools, analytics providers). These parties are contractually bound to use your information only as directed by us. - Legal Requirements: If required by law, regulation, legal process, or governmental request. - Business Transfers: In connection with a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy. - With Your Consent: In any other case with your explicit consent.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data stored on your device.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We use: - Essential cookies: Required for the website to function - Analytics cookies: To understand how visitors use our site (e.g., Google Analytics) - Advertising cookies: To deliver relevant ads and measure ad performance (e.g., Meta Pixel)

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will delete or anonymize it in a secure manner.

CRM records related to business engagements are retained for a minimum of 3 years for recordkeeping purposes.

Depending on your location, you may have the following rights regarding your personal information:

- Access: Request a copy of the personal information we hold about you - Correction: Request that we correct inaccurate or incomplete information - Deletion: Request that we delete your personal information, subject to certain exceptions - Opt-Out of Marketing: Unsubscribe from email communications at any time by clicking "unsubscribe" in any email or by contacting us directly. Opt out of SMS by replying STOP to any text message. - California Residents (CCPA): California residents have additional rights under the California Consumer Privacy Act, including the right to know, the right to delete, and the right to opt out of the sale of personal information (we do not sell personal information).

To exercise any of these rights, contact us at ziad@zpulsesystems.com.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated effective date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Z Pulse Systems LLC 5830 E 2nd St Ste 6400, Casper, WY 82609 Email: ziad@zpulsesystems.com